Buyer Safety Centre

How Uhuru Mall is Keeping you safe

Buyer Safety Algorithms

Uhuru Mall has developed and continuously updates proprietary software algorithms to automatically monitor data for patterns, and quickly detect potential risks and violations.

Community Reporting

We encourage our buyer community to report inappropriate or suspicious activity. To file a report please email trustandsafety@uhurumall.com or visit the Contact Us page

Trust and Safety Teams

In addition to data-driven algorithms and automated tools, Uhuru Mall has a number of teams focused on protecting the integrity of Uhuru Mall’s marketplace by proactively investigating, sanctioning, and preventing various types of inappropriate behavior.

Buyer Protection Program

Uhuru Mall’s 100% Buyer Protection guarantee is among the most robust in e-commerce. If you pre-pay for an eligible item and your order doesn’t go as planned, you’re 100% protected — quickly and easily.

Merchant Quality Assurance
In addition to data-driven algorithms and automated tools, Uhuru Mall has a number of teams focused on protecting the integrity of Uhuru Mall’s marketplace by proactively investigating, sanctioning, and preventing various types of inappropriate behavior.

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